Homelessness

The Council's responsibilities for homeless people

Local authorities have a legal duty to help homeless people - firstly by interviewing them, and/or assessing their housing situation and secondly by offering them temporary or permanent accommodation - provided the circumstances warrant it, according to criteria laid down in Part II of the Housing (Scotland) Act 1987 amended by the Housing (Scotland) Act 2001.

In Clackmannanshire if you are presenting yourself as homeless, you will be interviewed by skilled and experienced staff from the Council's Homeless Team at Lime Tree House. Your interview will be private and confidential.

Who should I contact?

Homelessness Team

You should contact the Homelessness Team on on 01259 452397 if you

have nowhere you can stay,
have accommodation but you can't live in it,
are going to become homeless within two months.

In an emergency situation, when the office is closed, you should contact
us on freephone 0800 027 6566.

Housing Support Team

A referral can be made to the Housing Support Team if you

are homeless and living in temporary accommodation and you are having difficulty setting up your tenancy,
have your own tenancy and are at risk of becoming homeless.

Referrals can be made to the team by the Council's Homeless Team and Income Control Team. Referrals can also be made by other professionals such as social workers and registered social landlords.

The Housing Support Team will only accept a referral on your behalf if you have agreed that it can be made.