Business Improvement
Business Improvement consists of two teams: Service Improvement and Business Change.
Service Improvement provides the corporate lead in ensuring that effective management delivers better and more responsive services, so that the Council fulfils its statutory duty to achieve Best Value.
The team does this by providing a range of advice, guidance, information and support. The team also provides the council and senior managers with reports that enable effective performance scrutiny.
- Best Value
- Self Assessment
- Plans and Strategies
- Progress and Performance
- Risk Management
- Statutory Performance Indicators 2007-2008
The Business Change team are responsible for management and delivery of the council's Business Change programme, which is focussed on enabling modern, efficient and customer-focussed service delivery.
Contact information
For further information about this page please contact:
Business Improvement
Greenfield House, Tullibody Road, Alloa, FK10 2AD
Tel: 01259 452105 / 450000 Fax: 01259 452200
Email: customerfirst@clacks.gov.uk
Or use the on-line contact form.